FAQ's & Shipping Policies


It is specified beforehand that the present conditions govern the sales, by CAE, of all the products present on the website https://www.bonnet-miki.com/. The offer and the sale of products on our website (https://www.bonnet-miki.com/) are governed by these General Conditions of Sale. The products bought on https://www.bonnet-miki.com/ are sold directly by the SAS CAE, 17 Rue René Leynaud Lyon -France, registered with the RCS of Lyon under the number 80824409900012 . The general conditions of sale may be modified, in particular considering any normative changes. The new general conditions of sale will apply as of their date of publication on https://www.bonnet-miki.com/ Customer service email address: emma(at)bonnet-miki.com


All shipping costs are FREE OF CHARGE all AROUND THE WORLD except restricted areas !


1.1 - The prices of our products are indicated in euros, all taxes are included except the participation in the costs of processing and shipping. These prices are communicated in Euros (with conversion into respective currencies). PRE-ORDER ITEM : Please note any orders containing pre-order items won't be shipped until all items are available, so please order this separately to avoid delays. Please remember that release dates are at the mercy of labels, distributors, and pressing plants and will change constantly.

1.2 - In case of order to any other country than metropolitan France, you are the importer of the product(s) concerned. For all products shipped outside the European Union and French Overseas Territories and Departments, the price will be calculated without taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the responsibility of https://www.bonnet-miki.com/. They will be at your charge and are entirely your responsibility both in terms of declaration and payment to the competent authorities and bodies in your country.

1.3 - All orders must be paid in Euros (€).  All payment via Paypal application will automatically increase the bill price of 3,5%.

1.4 - https://www.bonnet-miki.com/ reserves the right to modify the prices at any time, but the products will be invoiced on the basis of time order prices, subject to their availability. At the first order, the user must create his account online with his personal details and keep them updated. The contract shall be deemed to have been concluded when CAE receives the order form by telematic means, once the accuracy of the order data has been verified. Before proceeding to the purchase of the products, by transmitting the order form, you are requested to read carefully these General Conditions of Sale. By transmitting the order form electronically, you accept unconditionally and agree to respect, in the relations with CAE, the present General Conditions of Sale. If you do not agree with the terms indicated in these Terms and Conditions, please do not transfer your purchase order form to https://www.bonnet-miki.com/. By submitting your order form, you confirm to know and accept these General Conditions of Sale without reservations.


The data recorded by https://www.bonnet-miki.com/ upon validation of your order, constitutes proof of all the transactions made by https://www.bonnet-miki.com/ and its customers. The data recorded by the payment system is proof of the financial transactions.


The products will be delivered to the delivery address indicated during the ordering process. We will do the best to ensure that the delivery takes place in less than 21 days. In case of difficulties, we undertake to keep you informed of these. Shipping costs are calculated automatically as soon as you finalize your shopping cart and appear in the total to be paid. When sending the parcel, we will send you by e-mail its tracking number if you select the option. Please note, we are not responsible of any lost package if you don't use tracking option. Customs and other charges in the country of arrival shall be borne by the buyer. In case of loss or deterioration of the product during transport, the customer must inform the carrier without delay.


Payment is made only by credit card on a secure banking server. Credit card details are encrypted using the SSL (Secure Socket Layer) protocol and never stocked. Payment is made directly to the CAE’s Bank Account. CAE has no access to these details, and does not keep them on its servers. In case of problem or fraud please contact us at the following address: emma(at)bonnet-miki.com without delay.


provides you quality products. Despite this, if you are not satisfied with the product purchased, CAE undertakes to exchange it or refund it to you. The expenses of sending and return will be at your expense. You have a period of 3 days from the date of receipt to return the products to us. Damaged items, without original packaging or incomplete will not be returned and will be returned to you as yours. The products in promotion or sale will not be exchanged or refunded.


The products offered comply with the French legislation in force. It is your responsibility to check with the local authorities in your country about the importing possibilities and the use of products or services you are considering of ordering. The photographs and texts reproduced, illustrating the products presented are not contractual. Consequently, the responsibility of CAE can not be committed in case of error of photograph or text. CAE can not be held responsible for the non-performance of the contract concluded in the event of stock-out (unavailability of the product).


All texts, comments, books, illustrations and images reproduced on https://www.bonnet-miki.com/ are reserved under copyright and intellectual property rights for the whole world. As such, in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated subject to different or more restrictive provisions of the intellectual property code. Any other use constitutes infringement and sanction under the Intellectual Property without prior authorization of https://www.bonnet-miki.com/. Any total or partial reproduction of the catalog of https://www.bonnet-miki.com/ is strictly prohibited. All rights reserved.


bonnet-miki.com undertakes not to disclose to third parties the information you communicate to us. These remain confidential. They will only be used by our internal services to process your order, reinforce and personalize the communication, the cultural offer of the product reserved for the customers of https://www.bonnet-miki.com/, in particular by the newsletters to which you will have subscribed. SAS CAE does not record any personally identifiable information, except for the forms that the user is free to fill in. The information collected on the sites is protected by the law "Informatique et Libertés" n ° 78-17 of January 6, 1978. They have a right of access, rectification, opposition to communication and cancel on simple request to CAE - 38 Rue Sergent Blandan, 690001 Lyon. CAE may carry out statistical analyzes without these being nominative and may inform third parties (organizations of evaluation of attendance) in a summary and non-nominative form. From time to time, we may need to update this Privacy Policy. When we do so, we will post those changes on our Site so you can always have access to details about the information we collect, how we use it, and under what circumstances, if any, we disclose it. Any such change, material or otherwise, shall enter into force with immediate effect at the publishing date on our Site. If at any point we decide to use personal Data in a manner different from that stated at the time it was collected, we will notify you by email. You will have a choice as to whether or not we may use your Data in this different manner. Otherwise, if possible, we will use the Data in accordance with the Privacy Policy under which the Data was collected. Except for cases when processing of your personal Data is necessary for entering into, or performance of, a Contract, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. You may exercise your rights freely and at any time, by sending a written and dated request accompanied by a proof of your identity using the contact details in the final section of this Privacy Policy. We encourage you to contact us immediately if you believe that your personal Data was provided without consent, by sending us a written and dated request accompanied by a proof of your identity using the contact details in the final section of this Privacy Policy. As part of the administration of our Site, we have taken technical and organizational measures to ensure a level of security appropriate to the risks that are presented by processing, in particular from misuse or accidental, unlawful or unauthorized destruction, loss, alteration, disclosure, acquisition or access, willful or accidental manipulation, access by third parties, deletion and modification. You shall be notified with respect to a data security breach, within a reasonable period of time following discovery of such breach, unless a law enforcement official determines that notification would impede a criminal investigation or cause damage to national security. In this case, notification shall be delayed as instructed by such law enforcement official. We shall promptly respond to your enquiries relating to such data security breach.


Order management requires the use of cookies. Non-personal information is recorded by this system of cookies (text files used to recognize a user and thus facilitate its use of the website). These have no meaning apart from their use on the website bonnet-miki.com. Our Site or the newsletters may contain links to other websites or resources on the Internet. Please be aware that these other websites or resources are not under CAE’s control and you acknowledge and accept that CAE is, under no circumstances, responsible or liable, directly or indirectly, for the privacy practices or actions of such other sites or their operators. The inclusion of any such link does not imply endorsement by CAE or any association with its operators. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal Data. The Privacy Policy you are currently reading applies solely to information collected by CAE.


As a user of the Facebook page "CAE" you acknowledge having read the charter of use accessible on this Facebook page, you undertake notably to not publish contributions contrary to the laws, the public order Or good manners ; Not to publish repetitive contributions; Not to advertise or engage in commercial activity; Not to make violent, vulgar, defamatory or abusive remarks; Use correct and understandable language. In addition, you acknowledge the possibility for the moderator of this Facebook page to control the contributions and to remove at any time any contribution that does not respect the charter of use. SAS CAE does not control website in connection with and therefore can not be held responsible for their content. The risks associated with the use of these sites are entirely up to the user. It will comply with their terms of use.


You can subscribe to our email newsletter service, by providing a valid e-mail address to which the newsletters should be sent in the “Newsletter” section on our Site or by providing consent when you set-up your Account, in addition to your express consent for receiving our newsletters. For the newsletter dispatch we use the so-called double opt-in process, meaning that we will only send you the newsletter if you have confirmed your registration by accessing the dedicated link in the confirmation e-mail we send after you subscription to our Newsletter. This way, we wish to ensure that only you, as the owner of the specified e-mail address, are able to register for and receive our newsletters. You can unsubscribe from our email newsletter service at any time, by either sending an e-mail to [•] with your request for cancelation of your subscription or accessing the cancellation of subscription dedicated link existing at the end of each newsletter. The cancelation of your subscription shall not affect the lawfulness of processing based on your consent before its withdrawal.

COMPANY ADRESS : CAE 17 RUE RENE LEYNAUD - 69001 - Lyon, France SIRET  : 80824409900012 emma(at)bonnet-miki.com